How Secure Is VOIP Software – Voipinger


How Secure Is VOIP Software – Voipinger

It’s estimated that by 2021 around 91% of businesses not just in London but across the UK will have made the switch to VOIP software to facilitate inbound and outbound calls in their organisation and by the year 2025 when ISDN lines cease to function it means that those businesses who haven’t yet adopted the technology will need to over the next 5 years.

However, some businesses are a bit hesitant to make the adoption due to concerns over how secure VOIP software is for their businesses.

If you’re one of those businesses that fall in this bracket who have concerns about how secure VOIP is today we have set out to alleviate all of those concerns so that you have the confidence to make the transition. Firstly, most modern VOIP providers such as ourselves here at VoiPinger provide VOIP services that are encrypted with 256-AES level security, similar to that used by Skype. However, some providers such as Google Voice don’t offer encryption so it’s always best to know what you’re getting yourself into. 

If your VOIP provider doesn’t provide encryption, yes your calls can be intercepted as the data packets are being sent over the internet and could be intercepted. But, at the same time, this is the same vulnerability you were at previously with standard calls being made over ISDN connections being equally as susceptible to interception. And so you are increasing the risk whatsoever by making the change to VOIP.

You can also ensure that your VOIP software is secure by taking standard precautions that you should be on devices such as smartphones and laptops. This includes ensuring that your password isn’t easy to guess, that you’re not clicking on any suspicious emails and that you are keeping your anti-virus and firewall software up-to-date. It’s also advised to run VPN software to further secure yourself and your workstation.

Of course, it’s understandable to have concerns about how secure VOIP is. Especially as a business. After all most confidential business matters are discussed either over the phone or through video conferencing email and so, of course, you wouldn’t want competitors snooping in on your VOIP calls. However, attempting this is illegal and can have legal implications for those attempting it and so it isn’t as prevalent as you might think.

If your concerns have been alleviated as to how secure VOIP is and you now want to make the transition why not get in touch with a member of our team who can further explain the benefits of VOIP and how it can help your business. 

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