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Business VoIP Solution

Call Centre Dialer Software Vicidial

VICIdial has a full featured predictive dialer. It can also function as an ACD for inbound calls, or closer calls coming from VICIdial outbound fronter agents as well as emails and website chat messages coming in from customers. It is capable of inbound, outbound, and blended phone call handling. VICIdial even allows you to have agents logged in from remote locations. The agent screen is available in sixteen(16) different languages, with options to make your own translations as well.

Inclusive VICIdial Package – Dialer, Calls & Support

Call Centre Packages

Center Suite 5
Center Suite 10
Center Suite 20
Center Suite 50
14 Day Money Back Guarantee
Got Questions Call:
020 3355 1151

£90 / monthly


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£160 / monthly


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£ 250/ monthly


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£460 / monthly


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One Time Set-up Fee
£100
£100
£100
£200
Number of Agents
5 Users
10 Users
20 Users
50 Users
IVR Set-up
1 IVR Setup
1 IVR Setup
2 IVR Setup
2 IVR Setup
Inbound DID Set-up
1
5
10
20
Outbound Trunk Set-up
1
3
5
10
Voicemails
3
5
10
20
Call Recording
1 Month
2 Months
3 Months
6 Months
Phone/Ticket/Chat Support
Remote Login from Anywhere
Monitoring and Maintenance
Call Reporting
Answering Machine Detection

Ready to Use more than 250+ CMR Integration See All Integration or Contact Support Team.

Products Add-on

We are the best in price and performance!

International Numbers

from

£8

month + VAT

UK Numbers

from

£2

month + VAT

CRM Integrations

from

£9

month + VAT

Number Porting​

from

£30

month + VAT

Ready to Started?

Popular Destinations

Tariffs are indicated in £/min

Countery
£ / min
Turkey
17p
Australia
2.5p
Canada
1p
Denmark
1.3p
Germany
1.3p
Countery
£ / min
India
2.5p
Luxembourg
2.5p
Netherlands
1.9p
Pakistan
7.2p
Poland
1.2p
Countery
£ / min
Singapore
1.3p
Spain
1.3p
Switzerland
2.6p
United Kingdom
1p
USA
1p

Vicidial Call Center Featues

The agent interface is completely web-based and gives real-time information and functionality with
nothing more than a web browser on the agent’s client computer

The management interface is also web-based and offers the ability to view several real-time and summary reports as well as hundreds of detailed call handling and agent options and settings.

ViciDial can function as an ACD for inbound calls or for calls coming from another ViciDial agent, and even allows for remote agents logging in from remote locations as well as remote agents that may only have a phone

There are currently over 700 installations of ViciDial in production in over 70 countries around the world, some with over 300 agent seats, and several with multiple locations.

Vicidial Call Centre Service FAQ

You will need a VoIP provider to make and receive calls. Your VoIP service provider will assign you a SIP credential and a phone number for calls. In addition, it is necessary to have a sufficient internet connection to make simultaneous VoIP calls without interruption. Move your existing phone number to your new provider so calls can be made on business phone systems. It is also possible to obtain a new business phone number upon request or need. You will also need VoIP phones in the process of realizing the business phone service process. For business use, the VoIP desk phone is just the type that will work for you. If you do not plan to purchase new hardware, you may need a VoIP application that you can use on your smartphone or tablet. Meet all your system’s needs with VoIPinger.

Make and receive calls in HD quality, control call encryption or voicemails from a single system. In terms of the advantages it provides, the small business VoIP phone system is effective for businesses of this size. Choose VoIPinger for rapid development and customer satisfaction. Providing call management, performing corporate chats, and providing various integrations accelerate the growth of businesses. In this direction, the VoIP that you will use specifically for your business will remove the obstacle in front of your progress.

A computer, smartphone, or tablet is sufficient to use VoIP phone systems. However, if you are considering having private desk phones, it is possible to get quality IP phones. You can use VoIP phone systems and make calls with all the IP phones on the market that have PoE power. Offering affordable business call service, IP phones have multiple lines, call logs with hundreds of contacts, automatic dialing, or built-in storage. You can choose IP phones that consist of the most advanced technologies for VoIP.

 

It is important to use communication services together in order for small businesses to grow rapidly. It gets rid of the complexity of the communication process and provides unified business communication. It allows the continuation of Internet chat, email, texts, or calls from a single system. At the same time, a private cloud system is created for your needs by using the latest technology. Thus, you can have the small business VoIP phone system you need for your business with VoIPinger.

 

 

The working principle of business phone systems technology is quite simple. It allows businesses to communicate with customers or other people they contact through a single cloud-based software. With special software prepared for the needs of your business, you can control and direct all messages and communication processes from here. In addition, VoIP has different distribution alternatives, such as cloud-based or in-house. With the hardware installed in your office or data center, you can manage it over the internet from outside the workplace.

The working principle of business phone systems technology is quite simple. It allows businesses to communicate with customers or other people they contact through a single cloud-based software. With special software prepared for the needs of your business, you can control and direct all messages and communication processes from here. In addition, VoIP has different distribution alternatives, such as cloud-based or in-house. With the hardware installed in your office or data center, you can manage it over the internet from outside the workplace.

Businesses can also save costs with business phone systems, which have an easy installation. In addition, the presentation of HD sound quality also reveals the quality of VoIP systems. Even outside the workplace, system operation can be maintained only with an internet connection. This provides geographic flexibility, allowing businesses to develop rapidly, especially small businesses. The existence of business telephone service in large enterprises is effective in maintaining the entire process in a controlled manner. The scalability offered by VoIP systems is a very important point for a company. Keeping specific features in a wide range of cloud-based software is also among the advantages. It provides benefits such as interactive voice response systems, ring groups, call forwarding, and call queue creation. With all these advantages, it is possible to make your customers happy with business phone service.

Build professional calling and communication networks with business phone systems that offer high and HD sound quality. It is possible to receive and answer calls with successful sound systems using the latest technology in software. Unrivaled and high-definition voice calls can be made. Make calls smoothly with VoIP systems that offer the opportunity to make calls even in virtual meeting rooms. Meet with an uninterrupted connection and high sound quality technology in calls, video conferences.

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