VoIPinger is revolutionizing the way businesses communicate! In particular, the cloud phone system offers the opportunity to work with small businesses and large companies. With numbers in more than 60 countries, you can ensure that your customers reach you instantly. You can now forget about the expensive second lines that come through IT! VoIPinger only offers high quality to its users with prices starting from £3 per month. You can easily get phone numbers that fit your budget, making it much easier for you to keep up with customer demands. You will maximize your business potential!
Toll-Free Phone Numbers
It’s not hard to instantly bring credibility to your business. By providing a toll-free phone number for calls, you increase the awareness of your brand. With the cloud phone system for small businesses, you can instantly see growth in your brand. Just choose 0800, 0300, or 0808 toll-free phone numbers.
Local Numbers
We help you create local assets with more than 2760 available area codes. It doesn’t matter if you work from home or in a single city. However, we help you to have a national presence by serving you with different area numbers, all of which are directed from a single office.
Non-Geographic Numbers
VoIPinger also provides its users with non-geographic numbers such as 0843, 0844, 0845, 0870, and 0871. These numbers are configured to point to your hosted business phone systems.
International Numbers
International numbers help you build your local presence in selected countries. We provide you with numbers for 72 countries worldwide, area codes 2897.
Among our business cloud PBX features, we offer comprehensive and advanced services to our users. It serves you with phone applications, system management, end-user applications, customization, reliability, and truly scalable configuration features.
Within user extensions, there are two different extensions:
Local extensions: Among the types of local extensions available that are located on the same network as the server, it has Bluetooth, ISDN, wireless, IP telephony, fax, and more options.
Remote extensions: Remote extensions that are located outside the network running by the system are IP phones and softphones only. It shares the features and functionality of native extensions.
Call Monitoring
Permission-based call monitoring helps authorized users listen to and monitor their calls in real-time.
Music on Hold
Music is a method that callers have heard of in the pending process. Makes the music available for use by all users, queues, and auto attendants. Accordingly, it is ensured that it is performed by the web browser with the option to categorize.
Ring Groups
By assigning a group of extension selections, all calls made within that group result in all extensions ringing.
BLF Parking Lot Monitoring
Tracking calls just got easy. You can easily follow up by highlighting the contact information parked in the phone’s busy light area (BLF).
Follow Me
You can select one or more numbers to dial so that the caller can connect to the internal line.
Group Hunting
It helps several subscribers to work at the same time. This helps anyone answer the call, no matter who the subscribers are.
Do not disturb
Within a certain period agreed by users, you can forward all calls to voicemail. You can also forward to another number thanks to this feature.
Last Caller
It easily finds you the last number called on a certain line.
Call Pickup
It helps you receive calls that ring from any line over a specific group.
Search Filters and Blocking
Filter calls from anonymous numbers and telemarketing companies to specific points. You can even block it.
Quick Search
You can run it with access code *130 to use a quick search. *By dialing 130XX (the XX parts represents your two-digit speed dial code), you can instantly dial the extension.
Delete Records
The delete recordings feature allows users to access saved messages through Self Care: CDR. First, sign in through Self Care. Then scroll down to the CDR section. Click Delete records through advanced settings. With a simple system, you get the process done instantly.
Listen to Recordings
Self-Care: Users accessing through the CDR can go to the CDR. Then he just needs to select the listen button. The call recording you selected will be downloaded onto a local file that you can play.
Call Monitoring
Call tracking is a feature that users can only use with their search with the code *199. After dialing the code, it helps you track calls in real-time by dialing the extension.
Phone Callback
With this feature, it helps you to call and end the call directly with the PBXware system, which identifies you according to the identity of the people who are calling. It also can call you back from the number given in the phone callback list.
Personal IVR
It is divided into two callers and agents.
Caller: When making a call to the personal IVR, the caller continues to communicate with the option to connect to voice messages and leave voicemails. If connected, the caller is asked for the identity and then the bell rings. If voice mail is selected, the caller is immediately forwarded to voice mail.
Delegate: After answering a call, the delegate will hear the caller’s name and will be presented with options to connect to the call, redirect to another extension, or forward to voicemail.
Pause / Remove Call Recording
You can take advantage of this feature by using the *9 access code to pause the recording of outgoing calls.
Operator/ Exit Household
The output number feature helps callers leave the voice mail system when they leave a message. At the same time, upon selection, it is transferred to the system destination, which is set by the caller.
Time Zones Support
Provides the ability to change time zones for remote users. So, you get an accurate flow of information about the hours when messages are dropped.
Additional Features
- Operation Planning: Incoming calls are sent to certain services depending on the dates and times.
- Direct Call: Helps you reach user extensions.
- Ringtone Options: You can use the preferred ringtone, or music. You can also take advantage of the standby and mute options.
- Number of Plays for Response: You can set the number of plays before the IVR is connected.
- Account Access Only: Allows users to access a specific number before proceeding.
- On/Off Status: You can bypass IVR by turning off the service. You can connect callers to an operator.
- Special Greetings: You can upload customized messages via a web browser.
With phone services, you will be able to manage all your phone systems through a single online web portal in multiple locations and countries. Services included:
VoIP Service
Thanks to VoIP, you can make and receive calls from anywhere on the internet.
Caller ID
When you make a phone call, you can choose whether to send the identity of the caller contact.
Conference Phones
CLI Secure supplies all leading phone brands. You can contact our customer representatives to get more information.
Analog Adapters
You can also connect your standard analog devices to our VoIPinger services using your ATA devices.
Desktop App
With comprehensive phone capabilities — voice, fax, voicemail, conferencing, online meetings, and chats—you can use our desktop and phone app when you’re on the go.
Call
Another feature is OutCALL, which monitors all incoming calls with MS Outlook integrations. It provides you with contact information. While:
- You can make calls through the address book, email messages, and contacts.
- You can see the caller ID.
- You can view contact information automatically.
- You can use integration with unlimited system extensions (SIP/IAX).
- You can track the search history.
- It is possible to receive real-time call notifications.
- Automatic contact data updating is available.
- It has automatic app update notifications.
- Clears debugging information.
- You can use PBXware/SWITCHware integrations.
- Developer versions are available.
- It gives you an extra advantage with multilingual support.
- There is an OEM version.
Multi-Language
PBXware provides services through the graphical user interface (GUI), in English, French, German, and Spanish. It can be supported by adding additional languages upon request.
Service Monitoring
An authorized PBXware user is a service capable of setting alarms within the server properties. The monitoring interval (minutes) monitors itself for normal operation. It also detects changes in its state and restarts the server. Regular reboot/reboot (clock) is a property that is set to achieve and maintain system reliability.
System Backup
All system data files are backed up to a directory within the server. This makes it easy to restore within the system when needed. The backup directory can also be easily mounted as another disk, tape, CD, etc.
Time Zone Support
You can change time zones for users who are located far away. This will give you more accurate information about the periods in which messages were dropped.
Callers must have a pleasant and productive experience when communicating with you. You can customize your system settings for this. You can be sure you don’t miss calls and that your team has advanced features too.
IVR Auto Attendants
The interactive voice response system, or IVR, automatically forwards messages that have already been recorded. It also helps callers navigate touch menus to connect to the right function. PBXware supports standard (0-9), child digit (0-99), and PIN-based IVR types. Examples include:
- Automatic attendant
- Conference
- Index
- Fax via e-mail
- Queue
- Remote access
- User
- Voicemail operations
Call Forwarding
Call forwarding helps you forward all your incoming calls to any selected number. You can also include additional options such as line not being used, busy, and no response. Thus, it is possible to adapt it depending on certain conditions.
Instant Response
It allows users to enter a *159 activation code during the call to start registration instantly.
Call Log
You can record all your incoming and outgoing calls only by selecting the “record calls and yes” options through the user settings. Before using this feature, always make sure that the call log is justified.
Status Panel
The Status panel desktop application also provides real-time monitoring of other PBXware users. It also helps to make calls with the click of a mouse.
Call Waiting
Call waiting helps put a call on hold when users enter another location to resume their call.
Search Scan
The call scanning service filters and blocks all incoming calls based on certain rules. As an example, calls can be filtered based on whether they are anonymous or not, or whether they belong to a particular caller, the telemarketer.
Shared Lines
You can share one phone number among many phones. You can also answer calls from any phone.
Call / Intercom
A service that supports one or more phones to automatically answer calls using their speakers.
Remote Access
Mobile phone users can call the system directly from the line number to ensure that they are called back. If the call returns, the user will need to enter their PIN for authentication. It can then dial any number that regular users also have privileges for.
Web Callback
The web callback service searches for the number that matches the number set in the My Web callback list. It then sends requests over the internet to the PBXware system.
Online User Directory
Users can enable the extension to appear in the directory, and you can also disable it.
Call Logs
The system performs extensive CDR production during normal operation. These CDRs are also used to export in CSV format.
System Uptime
You can use *401 and *402 access codes to turn system-level uptime on or off.
Directory / BLF List
Thanks to the contacts function, it is possible to add all the extensions you want as contacts. When used with a phone that has Busy Line Area (BLF) enabled, you can easily select the number you want tracking from the index by using the BLF buttons.
Company/ System Directory
They can use this service to appear on all compatible phones and a company directory in the phone book.
PSTN/VoIP Bodies
PBXware provides a range of industry-standard PSTN/VoIP trunks that also support T1/E1, BRI ISDN, POTS Analog, and VoIP telecommunications services. At the same time, in addition to limiting the physical performance of the PBX hardware used, there is usually no limit to the number of incoming and outgoing lines per server.
Orientation Mode
For SMB organizations, adjustments are made using PBXware, standard call plan routing, ideal for local, long-distance, and international calling. In addition, E164 routing can be provided for phone billing in real-time.
Network and Branch Office Support
Set by an authorized user, automatically allocated by PBXware, assigns a number code to each server that helps in the creation of networks. Different servers can be joined over a single network. Calls are transmitted smoothly, whether national or international. Prepares and presents the PBX numbering plan specific to an organization.
Encrypted SIP Signal
To provide additional protection for snooping SIP traffic, encrypted SIP signaling provides secure, encrypted transmissions via SIP TLS.
Encrypted Voice
Thanks to the encrypted sound, it prevents the audio stream from being listened to.
Tagging QoS Audio Packets
Tagging QoS voice packets also tracks the importance of data packets. In this way, it helps to quickly deliver high-importance packages to their destinations.
You can create multiple voice messages. You can create greeting messages for different departments within your business. You can receive your voicemail through your email or listen to it on your computer.
Voicemail
With the voicemail service, the user can assign messaging at any time of the day in a group format.
Voice Mail to Email
You can also receive your voicemails as an email. It’s also possible to listen on the go.
Advanced Voicemail
The standard features included in advanced voicemail include PIN protection, multiple mail folders, a web interface for checking voicemail, voice mail forwarding, a visual message indicator, a message pending dial tone, and many other alternative features.
Voicemail Groups
You can send a message to a group of users by dialing a single number out of the message.
Unified Messaging
Email, handset, pager, and voice mail notifications are sent via the web.
Greetings
You can use greetings to refine and enhance your brand and image.
You can integrate your daily applications within the cloud phone system to best increase productivity and efficiency. It is also possible to manage all your business communications. You get convenience by moving it to a single platform.
CRM Integration
Local integration has been implemented with all major CRM systems. It is also useful to use YRL drop-down events that integrate with any third-party CRM system. It is designed accordingly.
Outlook and Exchange Integration
It synchronizes Outlook and Exchange contacts with Communicator, helping you make calls directly from Communicator or the Outlook interface with an integrated Outlook plug-in. For incoming calls, Outlook lets you view the current information of the people who are calling you.
The unified communications service helps employees share resources and information much more quickly. It is also possible to do it with quite a lot of features such as screen sharing, video conferencing, drag-and-drop instant conferencing, instant messaging, and mobility.
Conference
The conference helps callers communicate as if they were talking face to face, no matter where they are. It will be sufficient for the participants to dial the conference number using a sufficient internet, PSTN connection via local extension, PSTN, and VoIP.
Conference Permissions
Conference permissions is a customizable service for individual use and group use.
Follow-up Conferences
*Simply add the 500-access code and then it to your list of unrestricted conference numbers that you want to watch without participation. If you want to speak in one of the calls, you can enter ** and the conference number you are listening to. You will also be able to reset this status by typing *0.
Instant Messaging Server
With the compatible Jabber processor, PBXware helps you communicate via instant messaging, leaving an organization’s phone and chat numbers the same.
If you want to take your business communications to a whole new level, you can use the powerful desktop and mobile Softphone application designed specifically for you. The main purpose of the app is to improve and simplify your communication experiences daily.
Desktop and Mobile Available
Communicator is designed to provide many features and benefits for business users that can turn your company communications system into real power. It is both a desktop and mobile unified communications application. It is also available on Microsoft Windows, MAC OS, Ubuntu Linux, Google Android, and Apple iOS systems.
Extensive User Features
- Provide call control by using physical devices.
- Company contact list
- Google contact list
- Has drag-and-drop functionality
- Transfers calls
- Provides instant messaging
- You can change the phone
- Has a voicemail panel
- Has file sharing
- Has MS Outlook integration
- Has browser integration
- Has department group messaging
- Has CRM integration
- You may receive system notifications
