CiviCRM CRM Telephony Integration

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Application Information:

Manufacturer: CiviCRM
Application: CiviCRM
Market: Charity
Version: 5.19.2

Other Information:

Operating System: Windows
Installation Options: Mandatory remote installation required.
Product: Go Integrator sipdesk

Integration Type

Client Add-in

Add-in Classification

Controlled

Product/License Type

Unite

Supported Features (related to latest supported release)
Address book search:
Caller details preview:
Manual screen pop:
Click to dial via Sipdesk Integrator:
Additional features:
Click to dial via Go Integrator:
Auto Screen Pop:
Manual call activity logging:
Automatic call activity logging:
Integration with Notes:

Notes / Advisories:

Requires the WSID to be obtained from WebSellerPro before integration can take place
If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

References:

  1. Watch Integration Video
  2. CiviCRM (Product Website)

See how it works for your business

A sales advisor will contact you for a personalised, informative demo on the key features and benefits of a cloud phone system.