Collins CRM Telephony Integration

A comprehensive solution that manages every aspect of your reservations and enquiry management. Our fully integrated systems make restaurant reservations, enquiry managementtable managementcomprehensive reporting, pre-ordering and payment easier for you to manage, as well as simplifying the customer enquiry and communication process.
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Application Information:

Manufacturer:DesignMyNight
Application:Collins
Market:Booking

Other Information:

Operating System:Windows
Installation Options:Optional.
Product:Go Integrator sipdesk

Integration Type

Client Add-in

Add-in Classification

Controlled

Product/License Type

Unite

Supported Features (related to latest supported release)
Address book search:
Caller details preview:
Manual screen pop:
Click to dial via Sipdesk Integrator:
Additional features:
Click to dial via Go Integrator:
Auto Screen Pop:
Manual call activity logging:
Automatic call activity logging:
Integration with Notes:

Notes / Advisories:

Requires the WSID to be obtained from WebSellerPro before integration can take place
If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

References:

  1. Collins (Product Website)

See how it works for your business

A sales advisor will contact you for a personalised, informative demo on the key features and benefits of a cloud phone system.