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Exact Online CRM Integration
|Installation Options:||Mandatory remote installation required.|
|Product:||Go Integrator sipdesk|
|Supported Features (related to latest supported release)|
|Address book search:|
|Caller details preview:|
|Manual screen pop:|
|Click to dial via Sipdesk Integrator:|
|Click to dial via Go Integrator:|
|Auto Screen Pop:|
|Manual call activity logging:|
|Automatic call activity logging:|
|Integration with Notes:|
Notes / Advisories:
Requires the user to be registered as an Exact Online App Centre Partner – https://support.exactonline.com/community/s/knowledge-base#All-All-DNO-Reference-appcenter-eol-appcenter-dev-task-becomepartner. Each user must use their own Exact Online login credentials within the Add-in.In newer versions of the integration, we now use Exact’s “Sync API”. You can set the sync interval locally, with each sync only getting the changed/deleted records, reducing the amount of API Calls considerably.2 Factor Authentication is supported
If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.
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