What You Need to Know About Internal Business Communications Solutions
Thanks to COVID, remote work is now growing surprisingly rapidly. Jobs that can work from anywhere also provide flexibility to employees. It also increases the talent pool for employers. It is noteworthy that 4 years ago, remote working communication and cooperation were seen as a challenge. Thanks to reliable business communication solutions, you can see […]
All You Need to Know for Your Business About Call Data Records (CDRs)
With the advancement of technology, the opportunity for businesses to modernize their communication infrastructure is increasing. Session Initiation Protocol (SIP) is an upgrade that can be used in this sense. It allows many services, including chat, voice, or video calls, over the Internet through channels that also serve as consolidated branch offices or virtual phone […]
What Are Call Groups and How Do They Improve Call Handling?
You can receive shipment notifications in real-time through customer chat windows that open automatically on e-commerce websites. It even serves up SMS messages. It’s clear to see that today’s customer service also revolves around instant gratification. In a world where more than 90% of customers expect a response from a company representative in 10 minutes […]
What Is High-Velocity Sales? Benefits & Best Practices
High-velocity sales (HVS), both online and offline, have managed to become a trend in sales strategy negotiations. In part, laser-driven sales promise productivity. Therefore, it is highly functional for the overall time savings it provides in pipeline management efficiency. It is a must for every seller. But fundamentally, it’s important to get to the bottom […]
Hosted Phone System: A Complete Guide
Have you ever wondered what is a hosted phone service? Or how to use a hosted phone systems? We will talk all about hosted telephone systems and answer any questions you might wonder. Let’s begin! What is a hosted phone system? Hosted phone service which is also known as a cloud phone system has a […]
What is Business Communication and What Does It Do?
By nature, we are in constant communication with people. It has become a habit for us rather than a process and work, and it has become an automatic process. Here we come to the topic of communication services in the business. Our communication language in our daily life is not the same as the language […]
What is Call Routing: How It Works?
The first thing that comes to mind when running a business may not be that day’s route calls. However, that would be nice! Not being able to direct calls with a proper process can bring much harm to your business. A business owner’s worst nightmare is potential customers getting into a stalemate, customers being neglected, […]
